Need additional help? Access 24/7 live chat, or create a case from your My ASU Service Center, or call 85. Related article: How To Install and Troubleshoot Respondus LockDown Browser If the exam has been started, the only known workaround is to restart the computer, address the pop-up windows, and attempt to complete the exam.You should be able to reopen the browser without issue. LockDown Browser is a custom browser that literally locks down the online testing environment within Blackboard or Canvas, preventing students from switching. If you have not started the exam, close the browser and close the security pop-up windows.If the LockDown Browser stops responding before starting an exam, or if you see a blank page that fills the computer screen, this could be due to security windows that have popped up behind the LockDown browser. Simply navigate to the LockDown Browser dashboard within your LMS to view demonstration videos, Quick Start Guides and other resources specific to your LMS. What if I see a blank screen or RLDB stops responding? At institutions that license LockDown Browser & Respondus Monitor, instructors will find these same training resources within the application itself. Some buildings on ASU campuses are equipped with RLDB and Monitor for your use. You cannot exit RLDB until the exam has been submitted. Enter the password provided by your instructor and select Begin Exam. If the instructor requires a test password, a new window will appear asking for the exam password.If prompted, close other programs (e.g.Open LockDown Browser on your computer. ![]() Close all applications and programs, unless one is used to connect you to the Internet.Recently the Mapúa University has posted an announcement through Blackboard Learn regarding the return of the Respondus Lockdown Browser. When an assessment is started, students are locked into it until they submit it for grading. Mapúa University Central Student Council. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications. Wireless, UBS modem, laptop connect card, iPad app, or mobile hotspot connections may cause problems due to dropped/interrupted connections. Respondus LockDown Browser is a custom browser that locks down the testing environment within Blackboard. LockDown Browser functions much like a standard. If you enable LockDown Browser for a Blackboard tests, students will be unable to copy, print, access other applications, visit other websites, or close the test until it is submitted. It is strongly recommended that you use an Ethernet connection (wired) with a minimum speed of 512 Kpbs to take online exams. LockDown Browser is a custom browser that locks down the testing environment for tests taken in Blackboard.Always update RLDB before starting and exam.Respondus LockDown Browser meets all web content accessibility guidelines documented in the Voluntary Product Accessibility Template (VPAT).Taking a test with Respondus LockDown Browser.Respondus LockDown Browser helps to protect exam integrity during online Blackboard exams.Introduction to LockDown Browser for Blackboard Learn Original (3:15).Introduction to Respondus LockDown Browser for Students (2:24).Make sure to download the software prior to taking the test.This prevents other tabs and browsers from being opened. ![]() It can be required when students take an online test in Blackboard.
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